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Monday-Friday
7:00 a.m. – 5:00 p.m.
Fax: 915.519.0261
How To Enroll
There are 4 ways to Enroll/Apply for Five Points Health Benefits Individuals and Families Coverage
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1 - Apply online. Association Health Plans (AHPs)
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Student Plans
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Individual & Family Plans
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2 - Apply by phone. Call 915.803.4198 to apply for a health benefit plan and enroll over the phone.
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3 - Apply in person. Visit a trained Enrollment specialist at our office to get information, apply, and enroll in person.
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4 - Apply by email or fax. Complete your PDF printable application and email it or fax it.
If you do not wish to apply on-line then follow steps 2, 3 & 4
Download the PRINTABLE PDF for INDIVIDUALS
AND FAMILIES APPLICATION
STEP 2
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To apply over the phone please call 915.803.4198 to apply for a health benefit plan and enroll over the phone. We have bilingual representatives waiting for your call to complete your application.
STEP 3 - PRINT PDF INDIVIDUALS AND FAMILIES APPLICATION AND SUBMIT IN PERSON AT OUR OFFICE
Attention Enrollment Services
Five Points Health Benefit Plans, LLC
6006 North Mesa Street - Suite 108
El Paso, Texas 79912
STEP 4 - PRINT PDF INDIVIDUALS AND FAMILIES APPLICATION AND FAX, EMAIL OR MAIL
1. Print and send fax to (915) 519-0261 [SECURE LINE]
2. Upload file and email to: Isaac@fivepointsmecplan.com
*Please be advised to keep a copy of these documents for your own records*
Once enrolled and your payment is processed, you will receive your Enrollment Packet in the US mail within 5 Business days:
1) Welcome Packet which includes your welcome letter with your Summary of Benefits (SOB). You will also receive a temporary Member ID Card and OptumRx Card which can be used right away.
2) Your ID member card from the First Health Network is a Aetna | Coventry Company
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First Health Network is a Aetna | Coventry Company, You will need to take your ID Network Card to your doctor appointments as proof of coverage.
3) Optum Rx ID Card
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You will need your Optum Rx ID Card when you pick up your prescriptions from any of the major pharmacies.
Customer Service Center hours: M-F, 7am - 5pm
Office Telephone Number: 915.803.4198
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